Built for how hotels actually work
From front desk to back of house, Värd Relay connects every department with the tools they need to deliver exceptional guest experiences.
Smart Dashboard
See what needs attention at a glance. Active tickets, work orders due, and team performance — all in one view. Create tickets in seconds with the inline form.
Visual Ticket Board
Track every request through your workflow with a Kanban-style board. New, Active, On Hold, Blocked, Resolved — click-to-manage columns that show you where everything stands.
Scheduled Work Orders
Preventive maintenance made simple. Create recurring work orders with room checklists, track progress per-room, and auto-schedule the next cycle when complete.
Team Management
Organize your entire operation — from corporate leadership to on-site departments. Assign roles, manage permissions, and see your full organizational tree at a glance.
Reports & Shift Handoffs
Resolution rates, assignee performance, and category breakdowns. Plus end-of-shift reports that replace those daily summary emails with a structured, saveable format.
And so much more
Multi-Property
Manage multiple hotels from one account. Switch between properties instantly from the sidebar.
Role-Based Permissions
Owners, admins, managers, staff — each sees exactly what they need. Customize the permission matrix per org.
Customizable Themes
Choose from built-in themes or define your own brand colors. Dark mode included for night shifts.
Works Everywhere
Responsive design from desktop to tablet to phone. No app install needed — just open your browser.
Recurring Schedules
Set it and forget it. Work orders auto-regenerate on daily, weekly, or monthly cycles.
Shift Reports
Auto-generated summaries of what happened during your shift. Add notes for the next team.
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