Turn guest requests into
completed work.
Värd Relay gives hotel teams a single place to create, assign, and track every service request — from housekeeping to maintenance — with real-time metrics that drive faster resolution.
Trusted by hotel teams
Everything your team needs
From front desk to back of house, Värd Relay connects every department.
Smart Ticketing
Create, assign, and track requests with status workflows that match how hotels actually operate.
Team Hierarchy
Org-level, property-level, and department-level roles. Everyone sees exactly what they need.
Real-Time Reports
Resolution times, workload distribution, and shift handoff reports — no more end-of-day emails.
Multi-Property
Manage multiple hotels from one account. Switch between properties instantly from the sidebar.
Role-Based Permissions
Owners, admins, managers, staff — each sees exactly what they need. Customize the permission matrix per org.
Customizable Themes
Choose from built-in themes or define your own brand colors. Dark mode included for night shifts.
Works Everywhere
Responsive design from desktop to tablet to phone. No app install needed — just open your browser.
Recurring Schedules
Set it and forget it. Work orders auto-regenerate on daily, weekly, or monthly cycles.
Shift Reports
Auto-generated summaries of what happened during your shift. Add notes for the next team.
Up and running in minutes
Three steps to streamlined operations.
Set up your properties
Add your hotels, assign departments, and invite your team.
Create your first ticket
Log a guest request. It routes to the right person automatically.
Track & resolve
Watch tickets move through your workflow. Get insights on performance.
Ready to streamline your operations?
Start free. No credit card required. Set up in under 5 minutes.
Get Started Free